Samsung Data Recovery

Samsung Data Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from failed hard disks. With 25 years experience in the data recovery industry, we can help you through the minefield of recovering data that might otherwise be considered lost.
Samsung Data Recovery

Software Fault £199

2-3 Days

Mechanical Fault £299

2-3 Days

Critical Service £795

1 Day

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Samsung Hard Drive Recovery Services:

Samsung is a leading manufacturer of both hard disk drives (HDDs) and solid-state drives (SSDs), known for their reliability and performance. However, even the most dependable drives can fail due to physical damage, electrical issues, or logical corruption. When your Samsung hard drive or SSD fails, our professional repair and recovery services can help you recover your valuable data and, in some cases, restore the drive itself.

Common Causes of Samsung Hard Drive and SSD Failures

Samsung drives can experience both mechanical and electronic failures (in the case of HDDs) or logical and firmware issues (especially in SSDs). Here are the most common types of failures:

1. Mechanical Failure (HDD)

Mechanical failures affect internal moving parts, such as the read/write heads, spindle motor, or platters in a traditional Samsung hard disk drive. Over time, wear and tear, impact, or overheating can cause these components to malfunction.

  • Symptoms:
    • Clicking or grinding noises (often referred to as the “click of death”).
    • The drive not spinning up or being recognized by the computer.
    • Slow performance or frequent crashes.
  • Causes: Physical damage from drops, aging components, exposure to heat or moisture, or overuse.

2. Electrical Failure (HDD and SSD)

Electrical failures occur when components such as the PCB (Printed Circuit Board) or internal circuits are damaged. This can happen in both HDDs and SSDs due to power surges, short circuits, or overheating.

  • Symptoms:
    • The drive doesn’t power on or isn’t recognised by the system.
    • Burning smells or visible damage to the circuit board.
  • Causes: Power surges, unstable power supplies, or heat damage.

3. Logical Failure (HDD and SSD)

Logical failures affect the file system, partition structure, or data access layers of the drive, making the data inaccessible even though the hardware is intact. This is a common issue with both HDDs and SSDs.

  • Symptoms:
    • Files or folders disappear or become corrupted.
    • The drive appears unformatted or unrecognized.
    • Error messages when accessing files or folders.
  • Causes: Accidental formatting, file system corruption, malware, or software errors.

4. Firmware Corruption (SSD)

Firmware is the software that controls the basic functions of an SSD. When the firmware is corrupted, the drive may fail to initialize or be recognized by the system.

  • Symptoms:
    • The SSD is not recognised by the computer or BIOS.
    • The drive stops responding after a firmware update.
    • Files are inaccessible or the drive is not showing up in the operating system.
  • Causes: Failed firmware updates, power loss during firmware updates, or firmware bugs.

5. Wear and Tear (SSD)

SSDs have a limited number of write cycles, and over time, excessive writing to the drive can degrade the NAND flash memory, causing the drive to fail. This is commonly known as wear-leveling failure.

  • Symptoms:
    • The SSD shows reduced performance or errors when trying to write data.
    • The drive may become read-only before completely failing.
  • Causes: Excessive use, particularly in environments with high write volumes, or lack of proper maintenance.

Signs Your Samsung Hard Drive or SSD Needs Repair

Recognizing the early signs of failure in your Samsung HDD or SSD is key to preventing data loss. Common warning signs include:

  • Unusual Noises (HDD): Clicking, grinding, or buzzing noises are indicative of mechanical damage.
  • Slow Performance: Both HDDs and SSDs may exhibit slow read/write speeds or delayed file access when they are failing.
  • Frequent Crashes: If your system frequently crashes or freezes when accessing data on the drive, it could signal a hardware or logical issue.
  • Drive Not Detected: If the drive is not recognized by your system, this could be a sign of firmware corruption, electrical failure, or mechanical issues.
  • Corrupted Files: Files that become corrupted, inaccessible, or disappear altogether may indicate bad sectors or logical corruption.
  • SMART Errors: If the drive’s Self-Monitoring, Analysis, and Reporting Technology (SMART) detects issues, it’s a sign of impending failure.

Professional Samsung Hard Drive and SSD Repair Services

When your Samsung hard drive or SSD fails, our professional repair and recovery services can often recover your data and, in some cases, restore functionality to the drive. Here’s how these services work:

1. Mechanical Repair in a Cleanroom (HDD)

For mechanical failures in Samsung HDDs, repairs must be carried out in a cleanroom to avoid contamination from dust or debris.

  • Head Replacement: Damaged read/write heads are swapped out with parts from a compatible donor drive to recover data.
  • Spindle Motor Replacement: If the spindle motor fails to spin the platters, it can be replaced to restore functionality.
  • Platter Recovery: Data can be extracted directly from the platters if they are intact but the rest of the drive is damaged.

2. PCB and Electrical Repairs (HDD and SSD)

For drives suffering from electrical failure, such as a damaged PCB, the faulty components can be repaired or replaced.

  • PCB Replacement: A donor PCB is used to replace the damaged board, and critical components, such as the ROM chip, are transplanted to maintain compatibility.
  • Power Surge Repairs: Technicians can repair or replace components damaged by power surges or overheating.

3. Logical Data Recovery (HDD and SSD)

For logical issues, specialized recovery software is used to recover lost or inaccessible data.

  • File System Repair: Recovery services repair corrupted file systems and partition tables to regain access to data.
  • Deleted File Recovery: If files have been deleted or the drive formatted, advanced software tools can recover the data unless it has been overwritten.
  • Bad Sector Recovery: Data can be recovered from bad sectors on an HDD, while SSD recovery involves recovering data from failing NAND cells.

4. Firmware Repair (SSD)

For firmware-related failures in Samsung SSDs, professional services can often repair or reflash the firmware to make the drive functional again.

  • Firmware Reflashing: The corrupted firmware is repaired or reinstalled, allowing the SSD to be recognized and function properly.
  • Firmware Recovery: Technicians use specialized tools to fix firmware corruption and recover data.

5. Wear-Leveling Recovery (SSD)

For SSDs that have experienced wear-leveling failure, our professional data recovery services can extract data from degraded NAND flash cells before the drive becomes completely unusable.

  • NAND Flash Recovery: Our technicians use specialised tools to recover data from the NAND memory chips in the SSD, even if the drive has failed.

6. RAID Recovery

Samsung drives are often used in RAID (Redundant Array of Independent Disks) configurations. If a RAID array containing Samsung drives fails, professionals can rebuild the array and recover the data.

  • RAID Rebuild: Technicians reconstruct the RAID array to restore access to the data.
  • RAID Data Recovery: Data can be recovered from RAID configurations with failed or degraded drives.

 

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